Testimonials


Add Your Testimonial

 

Your guys were GREAT!

As you know I had my new computer back the same day… WOW… that was great service. They were helpful and knowledgeable with giving me a few pointers on getting used to this new computer. I also appreciate your input on which computer to get and the time you took to answer my questions when I called you. Thanks again for making what could be a painful process … a lot easier.

Judy ~ Walnut Creek CA   
OUTSTANDING Computer Genius Level Support

Eric provides excellent and prompt customer service and is expert at computer issues. He solved a router issue for me within 5 minutes over the phone –and I had been dealing with issue for weeks!!!! He picked up the phone immediately and answered all my questions –even without charging me! I have recommended him to my friends and will use his services whenever I have any computer issues. Thanks Eric!!!!

Kelley C. ~ Orinda, CA   
YOU SAVED ME $300 DOLLARS

This guy is good !!!! My toshiba laptop blacked out on me, would not start up again. I put it in the closet, cause i could’nt afford to fix it, ( est. 300.00) to fix it from other computer stores….so I called (eric) , for some advice… .. I told him what happened, he gave some educated advice, ( a trick of the trade, i never new about ) my computer is now working perfect……. :)

...more
Kevin G. ~ Oakland, CA   
Kevin G. ~ Oakland, CA   
YOU SAVED ME $300 DOLLARS

This guy is good !!!! My toshiba laptop blacked out on me, would not start up again. I put it in the closet, cause i could’nt afford to fix it, ( est. 300.00) to fix it from other computer stores….so I called (eric) , for some advice… .. I told him what happened, he gave some educated advice, ( a trick of the trade, i never new about ) my computer is now working perfect……. I like the way he thinks( old way of doing business) YOU SAVED ME 300.00 DOLLARS….!!!! i wont forget that :) ” im coming in to have my computer cleaned” I can’t believe my computer actually fired up..the third try !!! been working good since then…. Really….thank-you very much eric….during hard times !!!!!

Fast and Convenient

I have used Eric for 2-3 yrs now. His service is fast and convenient and is better than any other computer service I have used. He often will talk me thru a problem without even a charge. I highly recommend this computer service.

Gessica ~ Walnut Creek, CA   
The change is phenomenal!

Eric, I’ve only used it for 45 minutes or so, and the change is phenomenal! I am very pleased. I understand what you did and why it was important, and wish I had pursued it a year ago. I’m glad I have it now. (the add’l memory)

I have some really important stuff to do on the computer that I’ve been putting off because it was so slow, and now I can actually face the work

...more
Ronda M. ~ Martinez, CA   
Ronda M. ~ Martinez, CA   
The change is phenomenal!

Eric, I’ve only used it for 45 minutes or so, and the change is phenomenal! I am very pleased. I understand what you did and why it was important, and wish I had pursued it a year ago. I’m glad I have it now. (the add’l memory)

I have some really important stuff to do on the computer that I’ve been putting off because it was so slow, and now I can actually face the work without dread!

Gee, I wonder where I shall re~channel all that patience I learned to have waiting for my computer to engage??? I’m sure I shall find something to do with it! Something far more useful! YES!

Thanks, too, for setting up my ext hard drive and my backup process. That would have taken me a year to figure out. You are wonderful. I’ve added you to my speed dial, but will try not to abuse you! And if I have an issue, I’m always happy to pay for your expert services, well worth every penny! Bless you.

P.S.

Can’t wait to tell all my friends about this experience. If referrals come about, I will refer you, absolutely. (unless you tell me not to)

Eric fixed a malware problem on my computer that I could not solve, even though people consider me “computer savvy”.

He came to my house the same day I called. Besides fixing the problem, Eric had some good tips on configuring my anti-virus and spyware software. I appreciate this company’s

A+ rating

with Better Business Bureau.

I’ll recommend Eric’s Computers to friends and family.
Rich Sayers ~ Martinez, CA   
Saved my business!

Eric Hanson has saved my business more than once. His knowledge and expertise of diagnosing and repair of computers is second to none. Fast turn around and on site or phone consultations. Get the newsletters, there is always great information. Thank you, Eric.!

Peter McDuff, DC ~ Walnut Creek, CA   
Friendly and Helpful

I called Eric for advice on a problem I was having installing software on my computer. He offered a couple of suggestions on what I might try on my own, then reassured me I can always bring my computer in and they will certainly fix the problem for me. He was very friendly and helpful.

Lynn W. ~ Pleasant Hill, CA   
Thank you so much for repairing and cleaning up or family’s computer issues.

I appreciate your quick response and expertise in solving the virus problems. I am very glad I called your phone number and was able to give my business to a local Christian business person. I love how God had me call your number in the phone book amongst all the other choices. He delights in revealing Himself throughout the day if we only open our eye to

...more
Eddie and Patty B. ~ Concord   
Eddie and Patty B. ~ Concord   
Thank you so much for repairing and cleaning up or family’s computer issues.

I appreciate your quick response and expertise in solving the virus problems. I am very glad I called your phone number and was able to give my business to a local Christian business person. I love how God had me call your number in the phone book amongst all the other choices. He delights in revealing Himself throughout the day if we only open our eye to His provision.

Amazing!
Responsive, Professional, and Fairly priced

I have used Eric for all my computer service for about ten years. I have always found Eric to extremely responsive, professional, and fairly priced. When Eric leaves; I know that my computers are running at peak performance and I have nothing to worry about. When I need something computer related; I never give it a second thought; I call Eric. Thanks Eric

George C. ~ San Ramon, CA   
Professional, Reliable, and Honest

I have known Eric for 10+ years. He is professional, reliable, and honest in his business. An external hard drive crashed with over 100 GIGs of photos and I panicked!! I called Eric and dropped it off. Eric revived it and I picked it up the very next day. He also advised me about the importance of backing up my system and recommended some free software that I could install on my computer. He has solved

...more
Clayton W. ~ Clayton, CA   
Clayton W. ~ Clayton, CA   
Professional, Reliable, and Honest

I have known Eric for 10+ years. He is professional, reliable, and honest in his business. An external hard drive crashed with over 100 GIGs of photos and I panicked!! I called Eric and dropped it off. Eric revived it and I picked it up the very next day. He also advised me about the importance of backing up my system and recommended some free software that I could install on my computer. He has solved problems over the phone as well. I highly recommend Eric’s Computers to solve your problems. Thank you Eric!.

As a first time customer I am very impressed with your professional and expert service.

My computer literacy is quite limited. My family had tried unsuccessfully to help me wiith my frustration. I wan’t sure who to call. You arrived on time at my residence. Your questions were pertinent. You went to work and solvent my problems efficiently. on a Saturday morning. How do I spell RELIEF?

ERIC COMPUTERS!

Should I have future “challenges” I will cerainly call you.

Larry Gustafson ~ Walnut Creek   
Recommend him very highly!

Eric has been our “go to” for close to 8 years. I respect his advice and prefer dealing with him rather than navigate the retail outlets for components. Recommend him very highly!

Pam H. ~ Lafayette, CA   

Thanks for fixing my computer and getting me back on line again, even though you were not the mac expert!

Kimberley Hickey ~ Danville   
I highly recommend Eric’s Computers

I highly recommend Eric’s Computers, they are very knowledgable & professional. If I ever have any more problems, questions or need upgrades I will be back to Eric’s Computers.

Leslie J. ~ Walnut Creek, CA   
Fixed the problem

When we needed help my husband looked in the yellow pages and found Eric and it was a lucky day as he came promptly and not only fixed the problem but helped me with some advice I needed. He is our go to person and we are so glad we found him. He is honest and comes on time but if he is going to be late he calls which is most appreciated. His advice is excellent

...more
Norine V. ~ Concord, CA   
Norine V. ~ Concord, CA   
Fixed the problem

When we needed help my husband looked in the yellow pages and found Eric and it was a lucky day as he came promptly and not only fixed the problem but helped me with some advice I needed. He is our go to person and we are so glad we found him. He is honest and comes on time but if he is going to be late he calls which is most appreciated. His advice is excellent so please call Eric if you need help.

I want to take the time to thank you for the wonderful service you have provided to us all these years. It’s been over 4 years since we first contacted you and you’ve been amazing. You’re customer service is outstanding and your knowelege is priceless. My wife is specially greatful to you. Having her computer take a dive while trying to run her business was devestating. However, as always, you came through. You were at our home the same day

...more
Victor Sanchez ~ Concord, CA   
Victor Sanchez ~ Concord, CA   

I want to take the time to thank you for the wonderful service you have provided to us all these years. It’s been over 4 years since we first contacted you and you’ve been amazing. You’re customer service is outstanding and your knowelege is priceless. My wife is specially greatful to you. Having her computer take a dive while trying to run her business was devestating. However, as always, you came through. You were at our home the same day with a back-up computer. You transfered all the information from her computer to the back up computer so that she could go on with business as usual. You made this transition smooth and painless for her/us. We also appreciate the time you took to educate us on purchasing a new computer. You gave us several options which helped us make a decsion that would best fit our needs. You also made sure we knew how to use it before leaving.

You are the best and we trust you with all our computer needs.
He is our “go to guy“

We would only echo the other comments made by Eric’s satisfied customers. He has been very helpful, both in person and over the phone, most recently, directing us to another business who resolved a printer issue. He is our “go to guy” with any computer-related problem. We have recommended Eric to friends who have also reported their satisfaction with his work.

Don & Barbara ~ Walnut Creek, CA   

Add Your Testimonial